1. Make sure you’ve read all the information in the tabs on the content download page and that you have all the required files installed.
2. Check the updates tab on the content download page to make sure you’re using the most current file version. You can check by making sure the file details match the most updated version if you’re unsure.
3. If you installed an updated version of one of my mods, try Clearing Your Cache in The Sims 4 (bottom of page).
4. Remove all mods from your game, go to Origin and right click on The Sims 4, then choose the ‘Repair’ option.
5. If you’re still having an issue, remove all but that piece of content from your mods folder and test it out in game.
- If the issue is still there, please fill out the form below.
- If the issue is gone, that means there is a conflict with another piece of custom content in your mods folder. You’ll need to test different pieces of content together in-game to find the conflicting file.
- If you find that the conflicting content mentioned above turns out to be mine, please fill out the form below.